At the ARC Group, we aim to deliver a high quality, comprehensive service and continually invest in the latest repair technology and ongoing staff training to stay at the cutting edge of the accident repair industry.
Customer satisfaction is absolutely paramount to us - if you’re happy, we're happy! That's why we really want to encourage all our valued ARC Group clients to leave feedback about their experience with us.
Feedback allows us to identify any issues and refine our services to ensure we make your accident repair experience as painless as possible with first-class workmanship and support.
Our Swindon ARC Customer Advisor Manager, Mandy Turner, explains: “we have had lots of fantastic positive feedback at Swindon since we started our customer satisfaction survey initiative. It's always great to hear we are getting things right and it really motivates the staff to maintain and improve their high standards!”
“Any negative experiences are picked up through the feedback system which allows us to do what's required to quickly turn that experience around to a 100% satisfactory conclusion for the customer.”
It couldn't be easier to leave your feedback about the ARC Group - you can rate any one of our 5 Repair Centres by visiting http://www.arcgroup.uk.com/feedback.